Our Advantage

With our state-of-the-art Workflow Management System and a team of high calibre dedicated HR, Xstek is able to provide cost-effective transcription solutions that meet the standards of accuracy and turnaround time.

No setup cost or minimum requirements
Improved turnaround time for dictations
Reduced costs via improved departmental efficiency
Web-based document and workflow management, access from anywhere, anytime
Multiple accounts for secretaries, doctors and managers with individual roles and rights, fully configurable
Skilled staff can be used for other duties
Full Patient history on one page
Easy and ready integration with the hospital’s Patient Management System (PAS)
Custom Management Reporting (MIS)

We are GDPR compliant
We are NHS Data Security & Protection Toolkit compliant
We have completed the latest version assessment on the IG Toolkit
We are registered with the Information Commissioner’s Office (ICO)
All data is stored in our dedicated servers hosted within UK in ISO27001 certified data centres
Our application sits behind dedicated Cisco firewall
All data transfers to our servers are done using SSL 256-bit encryption
All user accounts have unique login and password
Restricted Internet access.
Confidentiality and non-disclosure agreements are signed by every employee upon engagement
All staff receive regular training on key policies including Data Protection
All external drives, serial and USB ports are blocked on staff computers, no portable memory devices are allowed in production area

Our standard turnaround time is 24 hours.
Urgent reports can also be transcribed on client’s request

We charge our clients on a per line basis
Standard calculation of one line as 65 characters
Our per line rate is competitive and can be provided upon request

24/7/365 Email support
On-demand free of cost old documents retrieval
Business hours Phone Support

We have a fully-equipped training wing with latest training materials
Our instructors are experienced in this field for several years
Complete training given on all aspects including English grammar, structure and style, knowledge of medical transcription practices, skill in word processing, spelling and proofreading
Our highest professional standards contribute to the medical transcriptionist’s ability to interpret, translate, and edit medical dictation for content and clarity

Client-Testimonal

I have been very impressed by the exceptional quality of your transcriptionists and their reliability in returning letters very quickly. No other transcription services I have used have consistently achieved the accuracy you deliver and at such reasonable prices. It is by far the most cost-effective solution for producing clinical correspondence that I have found.”

Dr. Sohail Mansoor University College London Hospital Medical Director, sk:n clinic, Harley Street , London Consultant Dermatologist

Client-Testimonal

"I have had the opportunity to use the medical transcription services of ‘Xstek’ in developing patient information material. I found their work to be of outstanding quality. They were very few errors and those too were only minor in nature. The turn around time was quite fast and I found their service excellent in all aspects. They always went out of their way to accommodate any special requests. Based on this experience I would not hesitate in recommending their transcription services to other colleagues"

Dr. A A Saeed Consultant Gastroenterologist Queen Elizabeth Hospital Gateshead

Client-Testimonal

"I was extremely impressed with the quality of work. None of the errors of poor grammar, poor spelling and unrequested inappropriate changes to the text were evident. Medical terminology was faultless. Even obscure English town names were transcribed properly. Overall, excellent all round.”

Debbie Eaton Dip. COT. S.R.O.T. Occupational Therapist and Brain Injury Case Manager

Client-Testimonal

"I have been very impressed with the high quality of transcription and fast turn-around times that Xstek services provide. Their grammar and spelling accuracy has definitely saved me a significant amount of time when approving letters. I can wholeheartedly recommend them as the most cost-effective transcription service provider I have worked with.”

Dr. Sophie Grabczynska Buckinghamshire Hospitals NHS Trust Consultant Dermatologist, The Chiltern Hospital, Great Missenden

Our Advantage

Our Advantage

Data Security

Turn Around Time

Tariff

Support

Training

Client-Testimonal

Client-Testimonal

Client-Testimonal

Client-Testimonal